Legal

Privacy
Policy

How Jamani Advocates collects, uses, and protects your personal information.

Last updated: May 2025

1. Introduction

Jamani Advocates ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.jamani-law.com, use our consultation booking services, or engage with us as a client or prospective client.

This policy is compliant with the Data Protection and Privacy Act 2019 of Uganda and aligned with international data protection standards including the General Data Protection Regulation (GDPR) for visitors from the European Union.

2. Information We Collect

2.1 Information You Provide

  • Name, email address, phone number, and organisation when you submit contact or consultation forms
  • Details about your legal matter or enquiry
  • Documents you upload through our forms (PDFs, images, and other files)
  • Payment information processed through our third-party payment providers (Stripe, PayPal, Flutterwave)

2.2 Information Collected Automatically

  • IP address, browser type, and device information
  • Pages visited, time spent on pages, and navigation patterns
  • Referring website or search terms

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and respond to your enquiries and consultation requests
  • To schedule and conduct video consultations via our secure platform
  • To provide legal services and maintain client relationships
  • To process payments for extended consultation sessions
  • To send you communications related to your enquiry or engagement
  • To improve our website and services
  • To comply with legal and regulatory obligations

4. Legal Basis for Processing

We process your personal information based on:

  • Consent: When you submit a form or book a consultation
  • Contract: When you engage us as a client
  • Legitimate Interest: For improving our services and website functionality
  • Legal Obligation: To comply with applicable laws and regulations

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With our team members who need access to provide legal services
  • With third-party service providers (Jitsi Meet/8x8 for video conferencing, payment processors) under strict confidentiality agreements
  • When required by law, court order, or regulatory authority
  • To protect our rights, privacy, safety, or property

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for all data transmitted through our website
  • Secure hosting with regular security updates
  • Access controls limiting data access to authorised personnel
  • Regular review of our data collection and storage practices

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including:

  • Consultation requests: Retained for 12 months unless you become a client
  • Client records: Retained in accordance with Uganda Law Society record-keeping requirements
  • Website analytics: Anonymised and retained for up to 26 months

8. Your Rights

Under the Data Protection and Privacy Act 2019 of Uganda, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information (subject to legal retention requirements)
  • Object to or restrict processing of your personal information
  • Withdraw consent at any time (where processing is based on consent)
  • Lodge a complaint with the Personal Data Protection Office in Uganda

To exercise any of these rights, please contact us at contact@jamani-law.com.

9. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. Disabling cookies may affect certain website functionality.

10. Third-Party Services

Our website integrates with the following third-party services, each with their own privacy policies:

11. International Data Transfers

Your information may be transferred to and processed in countries other than Uganda. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.

12. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated revision date.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Jamani Advocates
Plot 29 Magambo Road, KS Plaza 1st Floor, Ntinda
Kampala, Uganda
Email: contact@jamani-law.com
Phone: +256 752 692 330 / +256 772 064 370